Email us at llonevllc@gmail.com so we can send you an email invitation from our system. The invite will include a link that will allow you to create your online account and access everything related to your lease. From then, you'll log in using your email address and the password you set. If you already have a user account and you are having trouble logging in please contact Avail Help Center at (312) 292-9347.

Unless your lease says differently, rent is due on the first of each month. Please make sure to schedule your online payment a couple days before the first of the month to make sure it arrives on time.

Yes. You can have your rent auto debited from your bank account on the first of each month. Log in to your resident portal and securely add the bank account and bank routing numbers. Once the bank has been validated, you can schedule payments online each month or you can set it up so that it automatically debits your checking account.

Tenant credit score ≥ 580 Tenant’s monthly income ≥ 2.5 x monthly rent; or Tenant’s liquid assets ≥ 80 x monthly rent If the tenant does not meet the minimum monthly income or liquid assets requirement or has no credit score, a co-signer/guarantor must be a party to the lease agreement. In this case, the co-signer/guarantor must meet the following criteria: - Credit score ≥ 700, and - Monthly income ≥ 3.75 x monthly rent; or liquid assets ≥ 80 x monthly rent If multiple tenants are a party to the lease and one or more of the tenants do not meet one of the requirements, then the non-qualifying tenant(s) should be excluded from the evaluation for meeting any of the other qualification requirements - Example 1: if 2 tenants are a party to the lease and one tenant has a 600-credit score (qualifying) while the other has a 500-credit score (non-qualifying), then the lease can still qualify for coverage so long as the tenant with the 600 credit score meets the minimum monthly income or liquid assets requirement, as well as all the other requirements. - Example 2: if 2 tenants are a party to the lease and neither has a credit score, the lease can still qualify for coverage if one of the tenants has a co-signer that meets the credit score and minimum monthly income or liquid assets requirement. Qualification Requirements A copy of the tenant’s (or the co-signer/guarantor’s when applicable) income or liquid assets verification documents must be made available to Steady upon request. Such documents must include at a minimum one of the following: - 2 most recent pay stubs; - most recent tax return; - employment letter; or2 most recent bank or brokerage statements; or - Verification of “tenant’s income” by a third-party vendor that independently validates the “tenant’s” income level or assets through a method of analysis and that has been approved in writing by us.(make sure to have permission from the tenant and/or the co-signer/guarantor to release this information) Tenant’s Background Check: - Tenant has not ended a lease owing money to a landlord in the last 3 years - Tenant has not been evicted or been the subject of an eviction proceeding in the last 3 years - There are no liens, judgments or suits over $1,000 against the tenant - There have been no bankruptcy, foreclosure or judgments in the last 3 years against the tenant - There are currently no existing conditions of which the landlord or property manager are aware of that are likely to result in the tenant’s default within 60 days from the policy start date - Tenant’s rent payments must have not been in arrears and tenant’s banking institution must have not issued any “non-sufficient funds” notification for the period of tenancy preceding the policy’s effective date (up to a maximum of 12 months prior to the effective date) - If the lease has been in effect for less than 12 months, a third-party tenant screening report must have been purchased within the past 12 months - A copy of this report must be made available to Steady upon request (make sure to have permission from the tenant to release the report)